Refund Policy
Effective date: 〈01 Oct 2025 〉
Please read them carefully before using Our Service.
Digital Products
Because course access is delivered immediately after purchase, refunds are possible within 14 days of payment only if you have viewed less than 20% of the course content.
To request a refund, email vincent@kitbuak.com with your order number and Lemon Squeezy receipt.
Refunds are issued through Lemon Squeezy to the same payment method used for purchase.
One-on-one sessions (if offered)
You may cancel or reschedule up to 24 hours before the session for a full refund or credit.
Missed sessions are non-refundable.
Physical items (if ever offered)
If a physical product arrives defective or damaged, I’ll arrange a replacement within 30 days of delivery. Returns for preference or size changes aren’t accepted unless required by law.
Contact
For any refund or billing question, please write to vincent@kitbuak.com.